Shopping Basics
We have partnered with several shipping companies to offer you the fastest and most cost effective option for yourself. The rates set for shipping are determined by the companies and are non-negotiable.
If you are located within the Greater Toronto Area and would like to arrange a pick up or drop off email: shipping@lmtdaccess.com or message us on Instagram (@lmtdaccess).
Before you purchase, please note we currently only accept returns in exchange for store credit. In order for the Goods to be eligible for a return, please make sure that the Goods were purchased in the last 30 days.
LMTD Access is located in Toronto, Ontario Canada. As such we do ship globally to our international customers. Please note that shipping rates and processing times may be increased for international orders.
Payments
The following payment methods are available for use:
- Visa Debit
- Apple Pay
- Afterpay
- Google Pay
- MasterCard/EuroCard
- Discover Network
- American Express
- China UnionPay (credit card only)
- Visa, MasterCard, or American Express prepaid credit or gift cards
- And More!
You can add a completely new payment card or change your existing payment details, without having to place an order.
Yes, we do. You can add a completely new payment card or change your existing payment details, without having to place an order.
We charge sales tax based on the tax rate of purchaser.
Shipping & Returns
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.
Please note we only accept returns in exchange for store credit. In order for the Goods to be eligible for a return, please make sure that the Goods were purchased in the last 30 days
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
1215 Beaver Valley Cres.
Oshawa, ON
L1J 8NA
Canada
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
To cancel an order email care@lmtdaccess.com with your order number indicating that you would like to cancel.
Please note that once the order has changed to completed it cannot be cancelled. Typical processing times for orders are 1-2 business days.
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